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All users of Domainindustries services, and all customers upon signing up for Domainindustries services, agree to comply with Domainindustries Terms of Use (TOU). The spirit of the TOU is to ensure customers are using Domainindustries's services with due regard to the rights of other Internet users and in conformity with the requirements of Domainindustries network environment. The TOU are not exhaustive and Domainindustries reserves the right to add, delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of the modified TOU to www.domainindustries.in or notification of the modified TOU. Any complaints about a customer's violation of the TOU should be sent to http://members.domainindustries.in/submitticket.php?step=2&deptid=1 The TOU supersedes any other agreement with Domainindustries, whether written, oral, by conduct, or otherwise.

  • Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Domainindustries Billing Team by creating ticket in the members area with proper payment details and account details. Cancellation requests must be received by Domainindustries a minimum of thirty (30) days prior to the end of your Billing Cycle. Domainindustries will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Domainindustries as soon as possible.
    Strictly there are NO refunds for Mini, Nano / Economy Packages, Special Promotional Packages, Monthly Billed Packages, Discounted Packages or Coupons
    Strictly NO refunds will be processed for package that are cancelled during the FREE period. [ For example, In a 2 +1 year pack, the last year is provided as FREE and hence no refund can be processed for/during that period ]
    Strictly NO refunds will be processed if the account fee is not paid Full in advance before the account is setup
    Strictly NO refunds will be processed if a refund is requested after 90 days from the date of order of the account
    Strictly NO refunds will be processed if an account has violated the terms of service or involved in activities that has resulted in incurring charges to bring back services to normal
    Strictly NO refunds will be processed if an account was involved in abuse / resource over usage previously
    Domain Credits purchased cannot be refunded
    Only first time accounts are eligible for refund. Accounts created by the same customer / related to the same customer will not be eligible for refund
    Dedicated Servers and Cloud Servers are not eligible for any refunds.
    All request for refund must be provided in writing by creating a ticket in the members area. Only refund request that does not fall under any of the above conditions will be responded or taken into consideration. The maximum refund possible is 50 % of account fee that is paid in full advance before account setup.
    Setup fee [both levied or waived off ], Software costs, Administration costs, other third party expenses will not be refunded. Processing fee of Rs.250 will be charged for all refunds. Refund processing will take 90 days from the date of acceptance of refund by Domainindustries.
    No refund will be paid as cash or check / bank transfer or deposit. Refunds are credited as hosting credits or domain credits only.